Privacy Policy

What We Collect

When you order or reach out to us, you're giving us things like:

• Your name, phone number, and delivery address
• Email, if you choose to give it to us
• Whatever you tell us in a contact form or warranty request: the games you play, your monitor, an order number, a description of a problem

Separately, like most websites, ours picks up some basic technical information automatically as you browse: your general location based on IP address, browser and device type, and which pages you visited. Nothing about that is tied to your name unless you've also placed an order.

Why We Collect It

Plainly: to build and deliver your order, answer your questions, and honor the warranty. That covers things like:

• Confirming your build and address on the phone before we start assembling
• Coordinating delivery with the courier
• Helping you troubleshoot or process a warranty claim
• Understanding which pages on the site are actually useful, so we can improve them

We don't use it to build an advertising profile on you, and we're not selling it to anyone.

Cookies & Local Storage

Your cart contents are saved in your browser's local storage so they don't disappear if you close the tab. That data stays on your device, not on our servers, until you check out. We may also use basic, privacy-respecting analytics to see which pages get traffic and which don't. You can clear or block this through your browser settings; the site will still work, though your cart won't persist between visits if you do.

Who We Share It With

Your name, address, and phone number go to the courier delivering your order. That's it for routine fulfillment. We don't pass your information to advertisers, data brokers, or anyone buying customer lists. Since orders are paid in cash on delivery, no payment processor ever touches your card details through us, because there isn't one in the loop.

The only other case we'd share information is if we're legally required to, such as a lawful request from authorities, or if the business itself were ever sold or restructured, in which case whoever takes it on inherits the same commitments in this policy.

How Long We Keep It

Order details stick around for as long as your warranty is active, plus whatever basic accounting record-keeping requires. A one-off contact form message that never turns into an order doesn't need to be kept nearly that long, and we don't hang onto it indefinitely.

Keeping It Secure

We take reasonable steps to keep your information from ending up somewhere it shouldn't, limiting who can access it and how it's stored. No website can promise perfect security, but not running card payments through our own systems already removes one of the biggest risks other stores carry.

Your Choices

Want to know what we have on file, have it corrected, or have it deleted once there's no active order or warranty tied to it? Email us and we'll sort it out. We're not going to make that harder than it needs to be.

Changes to This Policy

If this policy changes in a meaningful way, we'll update this page with a new date. Checking back occasionally is the best way to stay current; we won't bury a change somewhere you'd never see it.